1. Introduction

Welcome to LadyRavensden. These Terms and Conditions govern your use of our website and the purchase of products from us.

2. General Terms

By using our website and making a purchase, you agree to abide by these terms in full.

3. Products and Descriptions

Our products are subject to availability and may vary slightly in color due to screen display differences. We strive for accuracy in product descriptions.

We offer size guides as a reference for sizing. It’s the customer’s responsibility to review the size guides or contact us with any questions to ensure they select the correct size.

4. Orders, Pricing, and Payments

Orders are subject to acceptance. We accept the following payment methods: Debit and credit cards: Visa, Master Card, American Express; Google Pay, Apple Pay. Prices on the website are subject to change without notice. 

We accept and process orders only if they align with our acceptable pricing for goods. Should an error occur, we will notify you via email or phone, based on the contact details you’ve provided.

5. Shipping, Delivery, and International Sales

We offer worldwide shipping. Shipping costs will be calculated at checkout. Delivery times vary based on location and will be specified at the time of purchase. Should an error occur, we will notify you via email or phone, based on the contact details you’ve provided.

6. Returns, Exchanges, and Refunds

You can return items within 14 days of receiving them. Items should be returned in their original, unused condition. For further details, please review our Return Policy.

7. Privacy and Data Protection

We respect your privacy. Please review our Privacy Policy to understand how we handle your personal information.

The content on our website, including text, images, and designs, belongs to Lady Ravensden LTD or is used with permission. 

Unauthorised use is prohibited.

9. Amendments to Terms

10.Contact Information

For any questions or concerns, please contact us at support@ladyravensden.com